Knowledgebase : Software Interface > Iris > Installation
Yes, you must log as local machine with an "Administrator" user or a user in "Administrators" group.
Yes, you need to install or upgrade your current IRIS software installation to IRIS 2.3 prior to insert your IRIS USB cable in PC USB port.
Yes, your IRIS USB interface if visible from IRIS 2.x as a COM device so you need to set the correct COM port in the IRIS settings to download data from your Dive Computer. When you plug for the first time your IRIS USB in a USB port, a COM port is assi...
Some users with Full Iris 2.4 installation setup (not upgrade) experience the following message error after downloading starts: [FD.OK.CL] Error Detail: L = '41' - Error n. [9] - Subscript out of range This error seems to be caused by a not correct US...
Recently we received several request about issue with IRIS 2.4 and some Mares dive computer models. IRIS 2.4 is only compatible with NEMO dive computer model family. If you own previous models (Airlab, M1, M2, Darwin), you must install IRIS 2.3 rele...
NOTE._ THIS ARTICLE IS VALID FOR WINDOWS 7 32 BIT SYSTEMS ONLY. WINDOWS 7 64 BIT SYSTEMS ARE NOT SUPPORTED. IN ORDER TO RUN IRIS OR DRAK PROGRAMS ON WINDOWS 7 64 BIT, YOU MUST USE THE \"MICROSOFT XP COMPABILITY MODE\" FOR WINDOWS 7._ Some users with Win...
After you install the IRIS 2.3 software, when you plug your IRIS USB cable in you PC USB port, you can experience a "USB Not Recognized" error. To resolve this issue you can try this optional steps: 1) unplug you IRIS USB cable, wait for some seconds ...
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