Knowledgebase: Dive Organizer > Runtime Issues
The "Device Connection Error"
Posted by Gianluca Tedone, Last modified by Gianluca Tedone on 12 August 2015 01:59 PM

Some users experience a "Device Connection Error" message during connection activities with Icon Computer and when Dive Organizer is running.

If you receive these kind of description:

  • "FixedRead timeout (1500 ms) expired"
  • "Please check the cable connection and ensure that the drivers are updated"

Please perform a wiring check first (try to change USB port, controlling the cable or the pins, ...), then try with a factory reset or trying to repair the drivers manually.

 


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